All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a confirmation email with tracking information. Please note that shipping times may vary depending on your location and carrier delays, which are outside of our control.

Our body butters are made with natural ingredients that are sensitive to heat.

During warmer months, your product may soften or melt during transit. This is completely normal and does not affect the quality or effectiveness of the product.

If your body butter arrives melted:

• Place it in the refrigerator for 20–30 minutes to help it solidify
• Allow it to return to room temperature before use

Please note: Melting may change the texture (it may feel less whipped), but it will still nourish your skin just the same.

Due to the nature of our products, all sales are final.

We do not accept returns or exchanges for:

• Used or opened products
• Melted or softened products due to heat

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with your order number and clear photos so we can make it right.

Our products are crafted with carefully selected ingredients, but we recommend performing a patch test before full use, especially if you have sensitive skin.

KAREN ABOUT BEAUTY products are not intended to diagnose, treat, cure, or prevent any medical conditions.

We believe skincare is more than routine—it’s intentional care for the body you’ve been given.

Every product is created with quality ingredients, thoughtful formulation, and a commitment to integrity. Thank you for supporting a brand where faith meets beauty.

If you have any questions or concerns, feel free to reach out—we’re always happy to help.